nguyenhoang22111

* Manage & track import – export orders:
• Guide team members, ensure everyone understands the task and completes the
work on schedule.
• Receive and process import – export orders, update data into the system.
• Work closely with shipping department and warehouse teams to schedule
shipments, select appropriate shipping methods, and ensure timely delivery.
• Handle customer complaints or issues related to shipping, work closely with
relevant departments to nd swift resolutions.
• Respond to customer inquiries regarding shipping information and order status
• Provide backup support to any other department or team member if required.
• Preparing and arrange goods in the warehouse to ensure all orders comply with
company policies and customer requirements.
* Make reports:
• Check inventory and make reports monthly.
• Summarize and analyze data related to import-export orders.
• Support accountant team in checking and collecting debit notes.
• Other tasks assigned by superiors.